FAQ

Go by the size of their mouth rather than their species. 56 mm suits cats, kittens and small dogs. 67 mm suits medium and larger dogs, and is harder for a big dog to get fully between its jaws. Both are the same soft rubber.

The shell is TPR rubber, made to be chewed rather than to shatter. No ball survives a committed chewer forever, which is why the shell comes off and can be replaced on its own instead of binning the whole thing.

Cats are who the 56 mm was made for. It is soft rubber rather than hard plastic, it is small enough to bat around, and the light ring is usually what gets their attention in the first place.

No. There is nothing to pair, nothing to download and nothing to assemble. One press on the ball and it starts.

It is a ring around the middle of the ball that glows while it moves. It gives your pet something to track in a dim room, which is usually exactly when they decide it is playtime.