Shipping
Shipping is on us. The price you see on the product page is the price you pay — we ship worldwide and there is no delivery charge at checkout.
When it arrives
We pack your order in 1 to 2 working days. Delivery then takes about 3 to 7 working days inside the EU, and longer further afield. You will see estimated dates on the product page and again in your cart.
Following it
As soon as your parcel leaves the warehouse we email you a tracking link. You can also paste your tracking number into our Track order page. The first scan can take up to a day to appear — that is normal and does not mean anything has gone wrong.
Nothing extra on arrival
EU orders ship from inside the EU, so there is no customs bill waiting for you at the door.
If it goes missing or turns up damaged
Email us with your order number. If there is damage, send a photo within 48 hours of delivery. We will sort out a replacement or a refund — you will not be left arguing with a carrier.